Service Coordinator at the FM Unit

Is your drive to provide service that exceeds customer expectations and to deliver that little extra in collaboration with colleagues in a cheerful team? Are you meticulous, structured, and want order and tidiness? Do you thrive when you can work both strategically and operationally – when the day consists of both administrative tasks and hands-on service? Then do not hesitate to apply for this position!

We offer you

We offer you a varied job in a dynamic everyday life, where the work alternates between practical office service and administrative tasks.

You will contribute to shaping and further developing the structure and routines for the operations' assignments and for the best service for the office's employees. You will be an important part of a team consisting of knowledgeable and solution-oriented colleagues who work together without prestige.

About us

The position is located at the FM unit, which started on January 1, 2025, and consists of two operations, Messingen operations and Internal Service. The FM unit belongs to the Municipal Executive Office in Upplands Väsby municipality. The Municipal Executive Office works, among other things, with support and service to other offices by facilitating their work so that they can focus on their core activities and provide service to the residents.

Messingen operations is responsible for operations and service in the multifunctional building Messingen, which houses two high schools, a library, a culture school, a security center, a cafeteria, and a café. Internal Service works with coordination and service of several office-related service tasks in the municipality's four office buildings. There are also plans for a move to a shared municipal building in the near future, which will be an important task for Internal Service to support the operations.

About the position

The position is a permanent employment where you will be a key person in making the internal service assignment function in everyday life and develop forward. Since the function is relatively new, there are great opportunities to shape work methods, routines, and structures together with colleagues. As a service coordinator, you have a central role in creating structure, good service, and efficient flows in the municipal building's operations. You are an important contact point for both employees and external suppliers.

The tasks include receiving and following up on cases, coordinating error reports and janitorial services, and being responsible for purchasing office and kitchen supplies. You ensure that common areas and conference rooms are in order and handle simpler practical interventions as needed. Together with colleagues, you also manage mail and goods reception and contribute to a pleasant internal working environment.

The role involves daily service, a lot of contact with different operations, and collaboration with external parties. You need to be comfortable with administrative tasks, the Office suite, case management, and digital communication tools.

Are you the one we are looking for?

We are looking for someone who has:

• At least a completed high school education
• Experience or education focused on administrative development work
• Experience/interest in working with supplier and contract follow-up as well as other tasks within office service
• Interest and sense for color, form, and design of a pleasant workplace
• Very good computer skills - Microsoft Office; especially Outlook, Excel, Word, and Teams
• A communicative ability and is fluent in Swedish in both speech and writing

It is meritorious if you have:

• Experience in development work
• Experience in project management within the framework of our assignment
• Quick to learn systems and software
• Experience in case management

As a person, you are self-driven and very structured in your work. Furthermore, you are collaborative and solution-oriented, which is important in this role as there are many aspects that need to be considered. You are innovative and see evaluation and development as a given. You are confident in yourself and have the ability to make quick and wise decisions. You are a doer who ensures that things happen even in quieter periods and takes advantage of the space for development and new thinking.

Your drive is to find solutions together with others that provide a pleasant and efficient working environment. You meet all your contacts with positive energy, respect, and a willingness to facilitate their work. To fit in the role, you need to be unpretentious and enjoy working both strategically and operationally.

Warm welcome with your application!

We only accept applications via our recruitment system. Background checks may occur during the recruitment process.

Read more about our offices and workplaces: Here (https://www.upplandsvasby.se/jobb-och-foretagande/jobb-och-praktik/kommunens-arbetsplatser)

Meet some of our employees: Here (https://www.upplandsvasby.se/jobb-och-foretagande/jobb-och-praktik/mot-vara-medarbetare)

With us, you will receive secure employment conditions as well as various employee benefits, including wellness grants and favorable offers through our benefits portal. More information can be found at: Here (https://www.upplandsvasby.se/jobb-och-foretagande/jobb-och-praktik/kommunen-som-arbetsgivare)

Upplands Väsby municipality is a Finnish administrative area, so please inform us if you are Finnish-speaking.